Michele increased our EBITDA by 22% within one year by analyzing every facet of our operations. She identified lost revenue in surgical code capture, improved denial management, and corrected authorization gaps that were driving downstream denials. She also renegotiated payer contracts, secured GPO participation to reduce supply costs, and brought high-margin imaging services in-house while lowering patient costs.

Michele significantly improved our value-based care performance by increasing patient attribution while reducing cost. She also enhanced our revenue cycle and physician recruitment efforts. After working with her for over 20 years, I was able to successfully sell my practice at a substantial profit.

Michele implemented rapid change management that improved morale and operational performance. She identified critical errors and deployed immediate solutions across all staff levels. Her hands-on approach and physician advocacy made a lasting impact.

Michele provided exceptional leadership in addressing CIN challenges, particularly around outmigration. She communicated effectively with Chief Medical Officers and Medical Directors across the market with insight, clarity, and innovation.

Michele served as CEO for over 20 years and created a culture where staff felt supported and protected. During our transition from independent to hospital-owned, she ensured team stability and continuity. The experience and knowledge gained under her leadership continue to shape my career as a physician leader and all of our administrative team members. We trusted her 100%.

Michele led physician training on value-based care, including referral optimization, TCM, CCM, and RAF coding. Her sessions consistently drew over 100 physicians who remained fully engaged. That level of influence and credibility is rare.